WEBSITE TERMS OF USE
Effective date: 01 July 2026
1. About these Terms
These Terms of Use govern your access to and use of the website operated at oracleaccounting.com.au and associated webpages operated by Oracle Accounting Group.
The website is operated by:
The Trustee for Oracle Group Trading Trust (ABN 11 220 978 749) trading as Oracle Accounting Group
In these Terms, Oracle Accounting Group, Oracle, we, us and our refer to that entity.
By using our website, you agree to these Terms.
If you do not agree with these Terms, you should not use the website.
2. Website Terms are separate from our professional engagement terms
These Terms relate primarily to your use of our website.
They do not replace the terms contained in any:
Professional services provided by us are governed by the applicable engagement documentation.
If there is an inconsistency between these Website Terms and specific written terms governing professional services supplied to you, the specific professional engagement terms prevail to the extent of the inconsistency.
3. General information only
Information published on this website is provided for general information purposes.
Unless we expressly state otherwise in a written professional engagement, website content:
Before acting or refraining from acting on information contained on this website, you should obtain advice appropriate to your circumstances.
4. No professional relationship created by website use
Accessing our website, submitting an enquiry, downloading material, subscribing to a newsletter or communicating with us does not by itself create an accountant-client, tax-agent-client or other professional relationship.
We are not obliged to provide professional services unless and until we agree to do so.
Our acceptance of an engagement may be subject to matters including:
5. Accuracy and currency of website information
We take reasonable care in preparing information published on this website.
However, website material may contain errors or omissions or may cease to be current.
Subject to rights that cannot lawfully be excluded, we do not represent or warrant that all website content will at all times be:
We may amend, remove or update website content at any time.
Publication dates should be considered when assessing whether material remains current.
6. Taxation and regulatory information
Taxation, superannuation, corporations, AML/CTF and other laws and administrative practices can change frequently.
Information on our website should therefore be considered in light of the law and regulatory practice applying at the relevant time.
A general article or webpage does not constitute advice that a particular taxation or regulatory treatment will apply to you.
7. Client and prospective-client confidentiality
Information communicated to us in connection with an existing or prospective professional relationship will be handled subject to applicable:
We do not treat confidential client or prospective-client information submitted through our website as freely usable public material.
You should nevertheless avoid placing highly sensitive information in a general website enquiry form unless it is reasonably necessary.
Where available, use our designated secure systems, client portals or secure forms for sensitive information and documents.
8. Feedback and suggestions
If you voluntarily provide us with general feedback, ideas or suggestions that:
you grant us permission to use that feedback for the purpose of improving our business, website and services.
This provision does not give us a right to use or disclose confidential information or personal information contrary to our legal or professional obligations.
9. Acceptable use
You must not use our website:
We may restrict access to the website where reasonably necessary to protect our systems, users or legal rights.
10. Intellectual property
Unless otherwise indicated, copyright and other intellectual property rights in website content owned or created by Oracle are owned by or licensed to us.
You may:
provided you do not:
Third-party names, logos, trademarks and material remain the property of their respective owners.
11. Third-party websites and services
Our website may contain links to or integrate with third-party websites and services, including software, scheduling, payment, client portal, social media or government services.
Links are provided for convenience and do not necessarily constitute endorsement.
We do not control third-party websites and, subject to rights that cannot lawfully be excluded, are not responsible for their content, availability, security or privacy practices.
Your use of a third-party service may be subject to that provider's separate terms and privacy policy.
12. Website availability and security
We take reasonable steps to maintain the availability and security of our website.
However, websites and electronic systems can be affected by:
We do not guarantee uninterrupted or error-free access.
You are responsible for maintaining appropriate security on the devices, accounts and networks you use to access our website.
13. Electronic communications
Electronic communications may be affected by delay, interception, corruption, viruses, unauthorised access or delivery failure.
Where confidential or sensitive documents are required, we may direct you to use an approved secure portal or other secure process.
You should contact us promptly if you receive a communication that appears suspicious or if you believe your account, email or other communication channel has been compromised.
14. Australian Consumer Law and other non-excludable rights
Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy conferred by the Australian Consumer Law or any other applicable law where that guarantee, condition, warranty, right or remedy cannot lawfully be excluded, restricted or modified.
Any exclusion or limitation in these Terms applies only to the maximum extent permitted by law.
15. Liability relating to website use
Subject to clause 14, and to the maximum extent permitted by law, Oracle is not liable for loss arising solely from:
Nothing in this clause limits liability that cannot lawfully be limited or excluded.
Any liability arising from professional services supplied under a separate engagement is governed by the terms of that engagement and applicable law, rather than this website clause.
16. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable law.
Where a specific collection notice appears on an online form, that notice should be read together with the Privacy Policy.
17. Tax Practitioners Board information
Information that we are required to make available to current and prospective clients under the Tax Agent Services Act 2009 and the Tax Agent Services (Code of Professional Conduct) Determination 2024 is contained on our Important Information for Clients – Tax Practitioners Board page.
Professional tax services are subject to the requirements applicable to registered tax practitioners.
18. Changes to these Terms
We may update these Terms where reasonably necessary to reflect changes to:
The updated Terms will apply from the effective date shown on the website.
Changes will not retrospectively alter a separate professional engagement unless the applicable engagement terms lawfully provide otherwise.
19. Severability
If any provision of these Terms is invalid, unlawful or unenforceable, that provision will be read down to the extent necessary.
If it cannot be read down, it will be severed without affecting the remaining provisions.
20. Governing law
These Terms are governed by the laws of New South Wales, Australia.
Subject to any rights concerning jurisdiction that cannot lawfully be excluded, the parties submit to the courts of New South Wales and courts entitled to hear appeals from those courts.
21. Contact us
Questions about these Terms can be directed to:
Oracle Accounting Group
Suite 31, Level 2
89–97 Jones Street
Ultimo NSW 2007
Postal address:
PO Box 577
Haberfield NSW 2045
Telephone: 02 9715 2977
You may also contact us through the Contact Us page on our website.
Last updated: 01 September 2026
